Credit Controller and Accounts Receivable Accountant – UAE National

Summary of Role:

Review regular outstanding receivables and collect all debts as per agreed credit terms. The candidate must also contribute to the team’s overall success to achieve company goals.

Responsibilities:

• Manage and mitigate credit risk.
• Continuous drive towards reducing debt aging for better cash flow & BDP risks.
• Develop and maintain relationships within client organizations to aid collections and accuracy

of receipt forecasting.

• Uphold the highest level of data protection and confidentiality towards all stakeholders.
• Resolving queries both internally and externally around expected timing for better cash flow.
• Ensure credit policy is adhered to and maintain a robust legal process as per regional laws.
• Ensure reconciliation of SOAs on an ongoing basis and timely allocation of receipts.
• Timely taking actions on SOAs and receipts when requested.
• Increase frequency of SOA’s and establish and drive a culture of strong follow-up process to

aid collections.

• Implement procedures for overdue payments to collect balances.
• Handle disputed accounts, liaise with the client manager, and negotiate to bring payment in line

with terms.

• Lead discussions with partners, client managers, and banks to ensure smooth progress.
• Maintain the lead for integration and system migration as and when required.
• Establish appropriate credit limits, and constantly review and maintain credit limits of existing

customers.

• Liaise with the wider finance team and provide required information to statutory and internal

auditors.

• Monthly receivables aging report of group policies to be submitted to the Finance Operations Lead.
• Supporting with all additional and ad hoc reports as and when required by the management.
• Review, control, and reconciliation of receivables to the balance sheet on a monthly basis
• Reviewing bank reconciliation and ensuring all funds applied to policies and monitoring

accurate allocation of payments to avoid disputes between clients’ books.

• Understanding thoroughly in-house software to enhance day-to-day tasks.
• Timely completion of all mandatory internal educational courses as per due dates.
• Thorough understanding of AML & compliance processes as per Cigna standards to avoid risks.
• Fully follow office cultures to avoid any escalations and participate in office engagements.
• Prepare to accept additional responsibilities as and when required or when team members are away.

Requirements:

• Bachelor’s degree in accounting, finance, or related field,
• 5 years plus working experience in the insurance industry in the UAE.
• Must have strong experience in credit control & process.
• Excellent interpersonal and communication skills.
• Good understanding of MS Office, especially Excel skills.

This role is for a UAE national candidate.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. 

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume, as you will not receive a response